IT Network Specialist

IT Network Specialist 2018-11-06T10:58:27+00:00

The IT Networking Technician is responsible for the following:

  • Providing network level support to our clients and for our internal network.
  • Review and assesses client network infrastructure in LAN and WAN environments including network mapping, switch, router, and Firewall troubleshooting.
  • Setting up and replacing both wired and wireless infrastructures for small to medium sized networks
  • WIFI configuration, troubleshooting and general break/fix support.
  • Managing small to medium size network projects.
  • Remotely troubleshoot and diagnose our customer’s network connectivity, PC, and server issues

Required Skills / Knowledge:

  • Extensive knowledge of network connectivity, network security and WiFi networks.
  • Good understanding of Windows servers environment and common operating systems
  • Ability to work with a variety of customers and vendors (some technical some non-technical)
  • Detail oriented and a methodical problem solver
  • Ability to travel locally to different clients for on-site support and installations.
  • Excellent listening and communication skills to have the ability to work cohesively with clients.
  • Positive and professional attitude, good work ethic.
  • Strong communication skills and ability to work cohesively with clients

Desired Qualifications:

  • Associate’s Bachelor’s degree or CISA Diploma with at least 1 year of professional experience in an IT Helpdesk
  • Professional networking certifications such as – CCNA, CWNA, N+
  • Good understanding of Windows Server environments (SBS,2003, 2008 R2 & 2012)
  • Knowledge of networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools)
  • Knowledge and hands-on experience providing support to users using Windows 7, Windows 8 and other mainstream Microsoft applications
  • Knowledge and hands-on experience providing support to users using Windows 7, Windows 8, Windows 10 and other mainstream Microsoft applications
  • Strong communication skills and ability to work cohesively with clients
  • Good understanding of Mac OS environment
  • Comprehensive consultation to clients and their IT management and staff.
  • Meeting current client needs and maintaining a good working relationship.

Other Desired Skills and Knowledge:

  • Previous experience working in managed IT services
  • Basic understanding of VOIP technology
  • A+, MCSE, MCITP and other relevant certifications

If you are interested in joining our team at Columbia Business Systems, please respond to careers@columbia-business.com with Attention: Neil Ramsay, and include your cover letter, resume, and any additional information that may be useful.